TaxWise customers will have unprecedented opportunities to help influence the product roadmap, while providing direct access to TaxWise product developers and leaders by participating in the TaxWise customer advisory board program. This seat at the table for customers helps to ensure that TaxWise is delivering the products and features that customers value. Additionally, all TaxWise customers, including those not serving on the board, can provide instant feedback to the TaxWise team from within the software via the “ideas portal”. TaxWise leaders are interested in hearing from customers about their business pain points, needs and suggestions for the product.
Tax Preparers using the right cloud tax preparation software allows you to provide better customer service. Tax Preparers are benefiting from being able to use the features in TaxWise Online to provide their clients with amazing service that helps tax preparers attract and retain customers looking for simple, accurate, easy, secure and convenient tax preparation services in a competitive industry.
Tax preparers, like other businesses, had to quickly pivot their operations and go remote. Many who had been considering moving to the cloud finally took the plunge, and are reaping the many benefits of being able to work from anywhere anytime.