Sales Tax Office (STO) is CCH’s newest sales and use tax calculation software product. If help is needed, or questions arise, customer support specialists who know the ins and outs of STO are only a phone call away. Here are two favorite tips in answer to recent user questions:
Whether services are taxable depends on where you do business and the type of service you provide. Some states treat virtually all services as subject to sales and use tax. A handful give service businesses a free pass.
State budget crunches are resulting in increased tax enforcement, including tougher and more frequent audits. As they strive to get more taxpayers into the net of tax liabilities, states are also changing the rules of the nexus game — redefining “doing business in a state” in ways that make managing local and state tax compliance and transactions even more challenging for businesses.
Of all the many ways cloud computing can make the work of the corporate tax department easier, sales tax compliance might seem minor — but in fact, Software as a Service (SaaS) is ideal for this area of taxation. Sales tax calculations involve multiple real-time transactions from a variety of sources: retail systems, call centers, automated phone systems and online e-commerce solutions.