Don’t Forget the Post Tax Season Postmortem!
With tax season coming to an end this week, the next 60 to 90 days offers firms a chance to take a deep breath, consider…
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Mobile Document Management – Trends and Recommendations
Almost overnight, mobile devices, the cloud and social media have created massive changes in consumer behavior and expectations. With the surge of user-friendly conveniences like…
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How to solve your client portal usage problem
It’s a common problem. You dutifully set up portals for all your clients, but come tax time, your clients still want to exchange documents via email…
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1040 Document Management Step-by-Step
As a product manager, I get to sit down with dozens of firms each year to discuss 1040 document management. I like to speak to…
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Are Portals Outdated or Evolving?
Client portals have been around for more than a decade. But that doesn’t mean they are the same old technology they were when they first…
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Using client portals (Ode to the Portal)
Are portals the technology we love to hate? For me, it’s a love/hate relationship. Let me tell you why. I know as a responsible firm…
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Document management software – year in review
With the end of the year right around the corner, now is the time to reflect back to see where we’ve been. 2016 was an…
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Cloud-based document management: A few of my favorite things
At the heart of every firm is information. This we know. We also know that how we manage and share information is critical to the…
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Three document management trends you can’t ignore
Document management systems are no longer considered “new” technology in a tax and accounting firm. However, the issues and concerns surrounding this type of software…
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Client portal reviews are in: Real-world strategies for success
It’s true that portals will help save your firm money on supplies like postage, paper and printer toner cartridges. Some firms have reported saving as…
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