Thanks to advances in technology, digital transformation has been happening in the accounting profession for decades. But it’s reached a point where adapting to technological change is imperative for growth—and even survival. In the recent “Adapting to Change in a Transforming Profession” webinar, Christopher M. Salisbury, CPA/PFS, CFP, CSEP, a partner with Smith & Salisbury, PLLC, and Damon Russel, product line manager, Professional Market at Wolters Kluwer Tax and Accounting US, explore the benefits of digital transformation and solutions you should consider.
What Does Digital Transformation Look Like?
Your firm has probably already taken a step in digital transformation: moving to the cloud. The cloud transforms your workplace by allowing staff to work anywhere, anytime. And studies show that most firms have implemented at least one cloud-based solution.
The next step is leveraging integrated platforms that share your firm’s data seamlessly across applications, so everyone in the firm is literally on the same page. When you add automation of tasks to your workflow, staff doesn’t waste time—or introduce errors—rekeying information. In addition, automation contributes to efficiencies in obtaining, organizing, preparing, reviewing, filing, and delivering information and documents.
These steps set firms up to take advantage of advanced technologies, for example AI, machine learning, and predictive intelligence. With more sophisticated data analytics, your firm can grow its business, offer more high-end advisory services, and improve client satisfaction.
Tools for Remote Client Collaboration
How do you prepare your firm for transformation—especially when you’re not meeting with clients face to face? Technology is the key to communicating and collaborating with clients. Solutions like CCH Axcess™ Portal and CCH Axcess™ Document let you securely share files, while CCH® eSign allows clients to electronically sign documents—even on their mobile devices. For a truly digital end-to-end experience, CCH Axcess™ Client Collaboration does all of that, as well as tracking real-time progress through every step.
Solutions for Staffing and Workflow
When you can’t walk from desk to desk to check on status and share files, technology can help. CCH Axcess™ Workstream manages workflow and captures time spent per client per staff member. You also can create a paperless process using CCH® ProSystem fx® Scan with AutoFlow Technology to scan in source documents to share digitally. Still short-handed? CCH® ProSystem fx® Outsource and CCH Axcess™ Outsource connect your firm with highly skilled vendors who can pitch in during peak times.
Need help transforming your firm? View the “Adapting to Change in a Transforming Profession” webinar for tips and tricks.