3-step plan to build better metrics

With technological advances, cloud-based solutions, and evolving service offerings, the tax accounting profession has changed. And along with it, the way firms measure efficiency is changing too. Now that technology allows firms to automate tasks, it’s less about hours worked, and more about the value-added services each employee can bring to clients. As well as about the relationships they’re building. That’s why the focus on building better metrics has shifted, and firms are measuring success in these three important ways.

Project Management with Workflow Tracking Software

Now that you’re not just simply churning through tax returns, project management has become a bit more complicated. To efficiently manage workflow, CCH Axcess™ Workstream streamlines and standardizes the project management process so your firm can manage resources more effectively, have visibility into workload, and increase accountability. Built-in dashboards, notifications, and electronic routing sheets allow enhanced client service since everyone has access to project details and timelines.

Better Business Intelligence Tools

Every firm is unique, and it’s essential to ensure that you’re tracking what matters most to your clients—and your bottom line. Most firms don’t have the time or skillset to create custom dashboards and reports. But that’s no problem. Wolters Kluwer can build custom business intelligence dashboards based on your preferences, in almost any platform.

Deeper Dive into Data Analytics

Each firm needs to track what they value most. And they must continually find ways to improve the data they collect and how they use it. If your staff has data analytics skills—or if they’re ready to learn—get set to take it to the next level. Microsoft Power BI web-based training walks step-by-step through the fundamental data analytics skills. Then, take the next step with the Power BI Workshop where you can learn to create custom reports and data visualizations from your own data.

To learn more about new methods for measuring performance with better metrics, download Measuring Efficiency: Are You Tracking the Right Metrics?

AUTHOR

Wolters Kluwer Tax and Accounting

Wolters Kluwer Tax and Accounting is a leading provider of software solutions and local expertise that helps tax, accounting, and audit professionals research and navigate complex regulations, comply with legislation, manage their businesses and advise clients with speed, accuracy and efficiency. Wolters Kluwer Tax and Accounting is part of Wolters Kluwer N.V. (AEX: WKL), a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2016 annual revenues of €4.3 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).

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