Transforming the Office: Using Technology to Enable Growth

Thanks to cloud technology, the idea of “the office” is no longer bound by geographic boundaries or real estate concerns. As the technology has become more commonplace, so has the idea of a virtual (or semi-virtual) firm. These firms are leveraging the cloud to enable growth, without having to expand the physical footprint of the firm. In a recent video interview, Lisa Johnson of Akin, Doherty, Klein & Feuge explains how using CCH Axcess has helped the firm transcend geography to be more cohesive and efficient.

Create a one-firm culture

Multi-office firms often suffer from inconsistent work cultures. Each branch may have its own way of doing things, which can limit efficiency and create inconsistent client experiences. Bu when software is in the cloud, processes remain the same no matter where the work takes place. According to Johnson, “Working with this product that’s in the cloud, CCH Axcess, allows us to unify all three of our different office locations as well as allow us the ability to have staff work from home. They can also work from other locations as well.”

Growing staff to increase throughput

Hiring enough staff to enable growth can be difficult, especially in smaller labor markets. For firms that want to recruit young staff, cloud-based software can contribute to a culture that is more attractive to up-and-coming staff. “It does give you that flexibility in allowing for remote users,” says Johnson, “which is the way this industry is moving with the millennials coming in. They prefer to have a more flexible schedule, to be able to work from home. This product allows for that.”

Attracting the next generation of firm leaders

Mid-level staff can be some of the hardest positions to fill. Many firms are willing to consider new arrangements to land the best new managers. Johnson says, “One of our newest employees, who’s a manager, one of her requirements was that she was able to work from home three days a week because of the commute that she would have to our office. Having this software allowed that. Prior to, we weren’t able to do that.”

A new strategy to enable growth

Cloud technology is more than just hype; it’s driving growth in high-performing firms. To find out more about the benefits of the cloud, download our whitepaper, “Technology Hype or Reality? What firms really need to know to thrive in a world of change. Request your copy today:


Aimee Hall

Product Marketing Manager at Wolters Kluwer Tax & Accounting

All stories by: Aimee Hall