Software training ROI: Making the case for consultants

Whether you’re a novice or experienced software user, time is money in the world of public accounting. For firms to make the most of their software investment, they need to make staff proficient quickly. Although software training ROI can be difficult to calculate, there is no faster return on investment than learning how to better use the tools you already own.

The tools you use today are so critical to your success that firms need to create a standard baseline of knowledge, not only for current staff, but for new staff coming on board. Each time a new hire attends training, they will bring new and fresh knowledge back into your firm. Since software vendors constantly add new features, regular training prevents your staff from using software the same way year after year.

10 reasons to consider a consultant

However, internal training can become a burden on your best staff over time. Here are 10 reasons to consider outside help for your firm’s training needs:

  1. Enjoy a shorter Return on Investment (ROI) — tax and accounting staff will be in position to use the software as it was meant to be used, thereby generating revenue in less time.
  2. Spend less time trying to figure out the software’s many features and functions.
  3. Consultants are “learning professionals” who educate accounting professionals every day about the features of the software.
  4. Software consultants have unmatched product expertise, including broad experience in the industry.
  5. Let the revenue generating staff in the firm continue to generate revenue and not worry about training other firm personnel.
  6. Consultants are always available, knowledgeable and ready to help.
  7. Training courses are usually eligible for CPE credit.
  8. Undergoing training can help improve and/or standardize policies and procedures.
  9. Mitigate risk by understanding how to properly set up and configure all aspects of
    your software solutions.
  10. Retain staff and gain a competitive advantage when hiring new employees.

The Wolters Kluwer Professional and Client Services team can help you get the most out of your software investment. Learn more about what they have to offer. 

AUTHOR

Wolters Kluwer Tax and Accounting

Wolters Kluwer Tax and Accounting is a leading provider of software solutions and local expertise that helps tax, accounting, and audit professionals research and navigate complex regulations, comply with legislation, manage their businesses and advise clients with speed, accuracy and efficiency. Wolters Kluwer Tax and Accounting is part of Wolters Kluwer N.V. (AEX: WKL), a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2016 annual revenues of €4.3 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).

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